Leisure and Tourism Consultancy

Barry Noble
info@barrynoble.co.uk
07891 092303 



 

Services


Barry has helped many organisations and attractions with IT and operational projects.  His services will help you improve customer satisfaction and increase revenue streams.

From mystery shopping and product sampling to evaluation of commercial opportunities, impartial views and advice will highlight areas of your attraction upon which you can concentrate your efforts to best effect.

 

These are just a few areas where he can help your business:

  • Mystery visits and mystery shopping – Visits by individuals, couples or families across all market sectors against standard or pre-defined audits can give invaluable insight into how customers see your attraction, staff and customer services.
  • Product sampling - Similar to mystery shopping, particular products or areas of your attraction can be targeted for individual sampling.
  • Guide Book planning, design and production – Guide books can become tired or outdated.  A fresh look at your guide can result in a bright, modern publication which will create a lasting souvenir and increase sales.
  • EPoS systems – Tills and stock control are a vital element for any retail or catering outlet within your attraction. Find the right solution to suit the size of your operation and your budget.
  • Ticketing solutions – Whether you require a single till to account for ticket sales or a full blown admissions and booking system, experience of a wide variety of systems and suppliers will help you manage your ticketing requirement.
  • Queue management and guest flow – If you have particular problems with guest flow, bottlenecks and queues a variety of solutions can be proposed.  This is an area which is often overlooked at visitor attractions.
  • Queuing systems and solutions – Virtual and ticketed queuing systems have proved popular with some theme park and retail organisations.  Can they help your attraction?
  • Counting visitors and footfall – An accurate count of visitors can be equally vital for safety limits or for accounting purposes. Counters can be particularly useful for “free to visit” attractions where ticket systems don’t exist to provide admission data.
  • Promotional literature - Leaflets, Banners, Brochures and Websites. Whatever your needs for promotional activity, our business partners can provide the right solution.
  • Project management – Whatever the size or scope of your next project, management skills can be provided to ensure it is delivered on time and to budget.

With partners in key business disciplines, a wealth of knowledge and experience is available to assist with

  • Web site design and search engine optimisation
  • Ticketing systems
  • Queue management
  • Promotional and marketing materials

and many other areas of attraction management and operation.

 

Places of Worship

If you are responsible for managing a place of worship with an element of visitor attraction or commercial interest, an audit of facilities and opportunities can lead to opportunities for increasing revenue and helping to safeguard your heritage building.


Using the services of an industry consultant is a cost effective way of exploring ideas and methods without the need to employ permanent staff in a commercial management role.

 




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